Privacy Policy

1. Introduction

ph33e ("we", "us", "our") operates the ph33e online gaming platform, accessible at ph33e.net and through associated mobile applications (collectively, the "Platform"). We are committed to protecting the privacy and personal data of all users who access or register on the ph33e Platform, including players from Manila, Cebu, Davao, Quezon City, Makati, and across the Philippines.

This Privacy Policy describes how ph33e collects, uses, stores, shares, and protects your personal information in connection with your use of the Platform. It also explains the rights you have in relation to your personal data and how you can exercise those rights.

This Privacy Policy should be read together with the ph33e Terms & Conditions, which govern your use of the Platform. By registering a ph33e account or using any ph33e service, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.

ph33e reserves the right to update this Privacy Policy at any time. The most current version will always be published on this page, with the effective date noted at the top. We encourage you to review this policy periodically to stay informed about how ph33e protects your information.

2. Data We Collect

ph33e collects personal data from you in several ways: directly when you register or interact with the Platform, automatically through your use of the Platform, and from third parties where permitted by law. The categories of personal data ph33e may collect include:

Registration & Identity Data:

• Full legal name
• Date of birth (for age verification – ph33e is a 21+ platform)
• Email address and mobile number
• Residential address
• Government-issued identification documents (for KYC verification)
• Username and encrypted password

Financial Data:

• Payment method details (e.g., GCash account reference, PayMaya reference, bank account details for BPI, BDO, Metrobank)
• Transaction history, including deposits, withdrawals, and wager records
• Account balance information

Technical & Usage Data:

• IP address and device identifiers
• Browser type and version
• Operating system
• Pages visited, features used, and time spent on the Platform
• Login timestamps and session data
• Geolocation data (where permitted and relevant to regulatory compliance)

Communications Data:

• Records of your communications with ph33e support, including live chat transcripts and email correspondence
• Feedback, survey responses, and promotional opt-in preferences

3. How We Use Your Data

ph33e uses the personal data we collect for the following purposes:

• Account Management: To create, maintain, and manage your ph33e account, including verifying your identity and age in compliance with the 21+ requirement.
• Service Delivery: To provide you with access to ph33e games, process your deposits and withdrawals, and deliver the features and functionality of the Platform.
• KYC & Compliance: To verify your identity and comply with applicable anti-money laundering (AML), counter-terrorism financing (CTF), and responsible gaming regulations.
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance through ph33e's 24/7 live chat and email support channels.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, and other security incidents on the ph33e Platform.
• Promotions & Marketing: To send you information about ph33e promotions, bonuses, and new features, where you have opted in to receive such communications. You may opt out at any time.
• Responsible Gaming: To monitor gaming activity and enforce responsible gaming tools such as deposit limits, loss limits, and self-exclusion, in accordance with ph33e's responsible gaming obligations.
• Platform Improvement: To analyze usage patterns, conduct research, and improve the performance, features, and user experience of the ph33e Platform.
• Legal Obligations: To comply with applicable laws, regulations, court orders, and requests from competent regulatory authorities in the Philippines.

4. Legal Basis for Processing

ph33e processes your personal data on the following legal bases under applicable Philippine data protection law, including the Data Privacy Act of 2012 (Republic Act No. 10173):

• Contractual Necessity: Processing is necessary to perform the contract between you and ph33e – specifically, to provide you with access to the Platform and process your gaming transactions.
• Legal Obligation: Processing is required to comply with ph33e's legal and regulatory obligations, including KYC verification, AML compliance, and responsible gaming requirements.
• Legitimate Interests: Processing is necessary for ph33e's legitimate interests, including fraud prevention, platform security, and improving the quality of our services, provided these interests are not overridden by your rights and interests.
• Consent: For certain processing activities, such as sending marketing communications, ph33e relies on your explicit consent. You may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

5. Data Sharing & Disclosure

ph33e does not sell, rent, or trade your personal data to third parties for their own marketing purposes. ph33e may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment Processors: ph33e shares necessary financial data with payment service providers (including GCash, PayMaya, BPI, BDO, and Metrobank) to process your deposits and withdrawals.
• Identity Verification Providers: ph33e may use third-party KYC and identity verification services to verify your identity and age in compliance with regulatory requirements.
• Game Providers: Where ph33e offers games developed by third-party providers, limited technical data may be shared with those providers to deliver the game experience.
• Regulatory Authorities: ph33e may disclose your personal data to PAGCOR, the National Privacy Commission, law enforcement agencies, or other competent authorities where required by law or regulatory obligation.
• IT & Infrastructure Providers: ph33e uses third-party cloud hosting and IT service providers to operate the Platform. These providers process data on ph33e's behalf and are bound by data processing agreements.
• Professional Advisors: ph33e may share data with legal, accounting, or auditing professionals where necessary for the conduct of ph33e's business.

6. Data Retention

ph33e retains your personal data for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, regulatory, accounting, and reporting requirements. The specific retention periods applicable to different categories of data are as follows:

• Account Data: Retained for the duration of your ph33e account and for a minimum of five (5) years following account closure, in accordance with applicable AML regulations.
• Transaction Records: Retained for a minimum of five (5) years from the date of the transaction, as required by Philippine financial regulations.
• KYC Documents: Retained for a minimum of five (5) years following the end of the business relationship, or longer if required by law.
• Support Communications: Retained for up to three (3) years from the date of the communication, unless a longer retention period is required for dispute resolution or legal proceedings.
• Marketing Preferences: Retained until you withdraw your consent or opt out of marketing communications.

When personal data is no longer required, ph33e will securely delete or anonymize it in accordance with our data disposal procedures.

7. Cookies & Tracking Technologies

ph33e uses cookies and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and support security functions. A cookie is a small text file placed on your device when you visit the ph33e website. The following categories of cookies are used by ph33e:

• Strictly Necessary Cookies: Essential for the Platform to function correctly. These include session cookies that keep you logged in to your ph33e account and security cookies that help detect fraudulent activity. These cookies cannot be disabled.
• Functional Cookies: Allow ph33e to remember your preferences, such as your language settings and display preferences, to provide a more personalized experience.
• Analytics Cookies: Help ph33e understand how players use the Platform by collecting aggregated, anonymized data about page visits, session duration, and feature usage. This data is used solely to improve the ph33e Platform.
• Marketing Cookies: Used to deliver relevant promotional content to you based on your interests and activity on the Platform. These cookies are only placed with your consent.

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the ph33e Platform. For detailed instructions on managing cookies in your browser, refer to your browser's help documentation.

8. Data Security

ph33e implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

• SSL/TLS Encryption: All data transmitted between your device and the ph33e Platform is encrypted using industry-standard SSL/TLS protocols.
• Data Encryption at Rest: Sensitive personal data, including payment information and identity documents, is encrypted when stored on ph33e's servers.
• Access Controls: Access to personal data is restricted to authorized ph33e personnel and service providers who require it to perform their duties. All access is logged and monitored.
• Two-Factor Authentication: ph33e supports two-factor authentication (2FA) for player accounts to provide an additional layer of security.
• Regular Security Audits: ph33e conducts regular security assessments and penetration testing to identify and address potential vulnerabilities in the Platform.
• Incident Response: ph33e maintains a data breach response procedure. In the event of a data breach that poses a risk to your rights and freedoms, ph33e will notify the National Privacy Commission and affected players in accordance with applicable law.

9. Your Rights

Under the Data Privacy Act of 2012 (Republic Act No. 10173) and other applicable Philippine data protection laws, you have the following rights in relation to your personal data held by ph33e:

• Right to Be Informed: You have the right to be informed about how ph33e collects and uses your personal data, as set out in this Privacy Policy.
• Right of Access: You have the right to request a copy of the personal data ph33e holds about you, along with information about how it is being processed.
• Right to Rectification: You have the right to request that ph33e correct any inaccurate or incomplete personal data we hold about you.
• Right to Erasure: You have the right to request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to ph33e's legal retention obligations.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on ph33e's legitimate interests.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to request that ph33e transmit that data to another controller where technically feasible.
• Right to Withdraw Consent: Where ph33e processes your data based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe ph33e has not handled your personal data in accordance with applicable law.

To exercise any of the above rights, please contact ph33e's Data Protection Officer via the support channels listed in Section 13 of this policy. ph33e will respond to all verified data rights requests within thirty (30) days of receipt, in accordance with applicable law.

10. Children's Privacy

The ph33e Platform is strictly intended for adults aged 21 years and above. ph33e does not knowingly collect personal data from individuals under the age of 21. The 21+ age requirement is enforced in accordance with Philippine gaming regulations.

If ph33e becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the ph33e Platform or provided personal data to ph33e, please contact our support team immediately so that we can take appropriate action.

ph33e encourages parents and guardians to use parental control software and to monitor their children's online activity to prevent access to online gaming platforms. 🔞 21+ Only. Gamble Responsibly.

11. Third-Party Links

The ph33e Platform may contain links to third-party websites or services for informational purposes. ph33e is not responsible for the privacy practices or content of any third-party websites. This Privacy Policy applies solely to data collected by ph33e through the ph33e Platform.

We encourage you to review the privacy policies of any third-party websites you visit. ph33e has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party sites or services.

12. Changes to This Privacy Policy

ph33e reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or the features of the ph33e Platform. When we make material changes to this policy, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered players via email or an in-platform notification.

Your continued use of the ph33e Platform following the publication of any updated Privacy Policy constitutes your acceptance of the revised policy. If you do not agree with the updated policy, you should discontinue your use of the ph33e Platform and may request account closure by contacting our support team.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or ph33e's data practices, please contact our Data Protection Officer through the following channels:

This Privacy Policy was last updated on January 1, 2026. The version published on this page is always the current and applicable version.